46 In order to automate the support processes of public administration, assuming that they are organised as standard processes, as well as basic operational processes, which are characterised by low-intensity, standardised solutions should be used both for the registration of process procedure and information support of decision-making process, as well as the maintenance of standardised information resources. For example, for maintenance and publishing of document and task management systems, CRM, accounting systems, personnel management system, centralised public administration data or statements for employees of local government institutions, centralised solution for the standardisation of “small and simple” information resources. As one example, where it is possible to successfully use a standardised common use solution is a development of centralised website management model that could provide a unified platform for content management and security solution for all public administration websites. This means a single centralised technological and methodological support, unified structure for institutions’ websites (which provides the user with a familiar environment and known principles of navigation), which in the same time enables the integration of specific modules for the needs of the institution. Every public administration institution reserve the right to manage its own website content, namely, content input is based on a decentralised basis. 5.3.1.4 Collaboration Between Processes of Public administration To create fully electronic public administration, together with the optimisation and digitalisation of public administration processes optimization a mutual electronic integration of various operational processes should be provided to ensure that collaboration among members of public administration processes is managed only electronically both within single institution and across institutions. Required Actions Solutions and approach outlined in Section 5.3.3 “Unified public administration data space” are mainly used for the mutual integration of the optimised and digitalised public administration processes (especially those that are located in different IS). However, in the case of such specific processes (or phases) of public administration which result (sub-result) after process optimisation maintains nature of unstructured or poorly structured data nature and it should be shaped in the standardised electronic document or task form, including to ensure mutual information exchange between the document and task management systems or analogous processes, which are integrated into the national information systems of broader functionality, an environmental solution of centralised document management system integration should be used. Among other things, this solution would allow building rational architecture of the department document management system, avoiding the need to develop functionality that is not common for the standard document management systems available in the market. It also allows providing independent, isolated document management functionality of several institutions within the framework of a single system. In order to implement and fully and user-friendly utilise the offered technological solutions, attention should be drawn also to the establishment of appropriate regulatory framework. 5.3.2 Public e-Participation and e-Democracy information_society_development_guidelines_2014_2020.docx; Information Society Development Guidelines 2014-2020