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status in labour market and society. In the defined basic skill level, a person can use ICT to
satisfy their interests and needs (usage of the Internet, Internet bank, public system interface,
mobile applications, social networks, etc.). This level is provided by elementary school education
for all 9th class graduates within the framework of the individual subject “Informatics”. The
educational content to be mastered at school complies with requirements of European Computer
Driving Licence (ECDL). Therefore, all graduates are sufficiently prepared for ICT usage. State’s
task is to continue providing ICT skills learning for all school students similarly as it is with
literacy.
Due to the computer equipment availability and free of charge access to the Internet, which is
created within the framework of the project “Trešais tēva dēls”, public libraries in Latvia are one
of the focal points for ICT skills acquisition and e-services usage, where people with low e-skills
may master basic ICT skills and people with low income may use State, local government and
private sector e-services, in case of necessity, receiving also consultations on the usage of these
services from library specialists. The average overall benefits resulted by Latvian public libraries
in a one year period is approximately 23.8 million LVL, while yearly expenses of the library
system (mainly the State and local government funding) is slightly above 17 million LVL, due to
that, an overall public benefit from public libraries is approximately 6.5 million LVL yearly.31 As
well as within the ERAF activities “Development of Public Internet Access Points”, 517 public
access points have been created; therefore, increasing Internet access opportunities for as wide
public groups as possible and facilitating free of charge access to the services and information
offered by public administration and commerce sector.
Practical experience shows that society, in particular its youngest part knows how to use ICT in
order to perform its work duties. For example, various types of reports have been submitted
electronically, a large part of society uses Internet bank services and usage of social networks is a
common phenomenon in the society.
It is crucial to develop digital skills that are not taught in comprehensive or vocational curriculum
or in lifelong educational programmes in form of courses. The said e-skills characterise skills of
inhabitants, entrepreneurs, seniors, unemployed and other inhabitant group to use ICT tools and
resources for communication with State and local government institutions, ability to orientate
themselves in electronic information sources, home, web pages, utilise offered resources thereby
broaden their horizons and expanding possibilities to ease their and their peers’ lives.
Especially, digital health literacy should be emphasised, which in 21st century is particularly
important due to its high availability and high quality for provision of health care, as well as due
to patient involvement in their health maintenance. ICT also has significant importance to
improve quality of life of older people in order to help them live actively and independently for
longer, as well as to lessen the age related restrictions of quality of life. The older part of the
society has a possibility to master ICT skills in courses that are available in wide offer and cost
range.
Required Actions
31
Study “Economic Value and Impact of Public Libraries in Latvia”, 2012; analysed library services: organisation of
computer training courses, consultations on computer usage, book issue, usage of computers and the Internet,
utilisation of reading rooms, services to the library users with special needs, printing, scanning, copying, organisation
of public events, exhibitions, and information services
information_society_development_guidelines_2014_2020.docx; Information Society Development Guidelines
2014-2020