16 3.1 Basic Principles in the Field of Information Society14 * access to information: to create an opportunity and means to access and use information and ICT for each and every person; thus ensuring human rights, enhancing education, regional development, poverty reduction, gender equality, digital inclusion, overall availability, public transparency, effective use of resources and society involvement. * development of information literacy: to create, support and enhance strategies, means and methodologies in order to develop abilities and skills to use information and ICT in all domains and for all social groups at all formal and informal educational levels offering opportunities provided by various information management models. Information literacy covers also abilities and skills, which relate to security and reliability in electronic environment. It is essential to strengthen research and technology innovation capabilities that are focused to knowledge building, as well as the national and regional information content creation. * legal and regulatory framework: to develop the required legislation, which guarantees rights to information and enhances information and ICT availability and usage, concurrently strengthening information security and protection. 3.2 Strategic Framework of e-Governance Taking into account that one of the significant aspects of information society politics and guidelines is the e-governance aspect, which in the framework of the guidelines has been implemented in five15 out of seven action directions defined in the guidelines (Modern and efficient public administration, e-services and digital content for the public, ICT education and eskills, Cross-border cooperation for Digital Single Market and Trust and security), as well as taking into account that it is planned to attract co-financing of the EU Structural funds for the implementation of the e-governance aspect; the e-governance strategic framework (Fig. 1) is created based on ICT governance best practice principles. This characterises the most essential elements that should be provided and whose balanced development and successful interaction are the precondition for the development of e-governance. 14 UNESCO National information society policy: a template. Paris, November 2009. Action directions “Widely Available Access to the Internet” and “ICT research and innovation” refer to information society in general information_society_development_guidelines_2014_2020.docx; Information Society Development Guidelines 2014-2020 15

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