Strategic Theme
Key Objectives
1.
2.
Improved Government
Efficiency
To optimise already
existing delivery
channels
3.
To increase the
number of delivery
channels
4.
To reform backend
support processes and
operations
1.
To improve
collaboration and
increase knowledge
exchange and sharing
of experience across
Government
Ministries, Agencies
and Departments
Effective CrossFunctional
Collaboration
2.
1.
Enhanced National
Security
To make Government
a model ICT user and
leader
2.
Programme
Outputs/Outcomes
Programmes
1.
2.
3.
Development of
government portal
Documents
Management –
Cabinet Pilot
1.
Enhance public sector
responsiveness
2.
Enhance diffusion and
use of ICT in
Government
3.
Single Electronic
Window (SEW)
1.
IT Networking Forum
2.
Online Forum
3.
E-Government ICT
Collaboration Award
4.
Improve service
delivery, transparency
and accountability
1.
Build capacity for EGovernment-related
research and
innovation.
2.
Dissolve existing
unproductive silos,
improve collaboration,
increase knowledge
exchange, and support
the sharing of
experiences across
Government.
To build the capacity
for e-Government
Research and
Innovation
To improve national
capability to respond
to natural/man-made
disasters
To create an
environment that is
safe to conduct
business and to carry
out day-to-day
activities
1.
2.
Mobile Broadband
Public Safety
Network
Computer Security
Incident Response
Team (CSIRT)
29
Facilitate cross
functional collaborate
and improve
Government efficiency
Key Performance
Indicators / Measures
1.
Ranking in World
Economic Forum’s
Global Competitiveness
Report.
2.
Ranking in World
Bank’s Ease of Doing
Business Survey.
3.
Number of business
conducting online
transactions.
4.
Number of Gov.
documents in
electronic format
1.
Percentage efficiency
gains in government
processes
2.
Cost savings accrued
due to process
efficiency/ cross
functional efficiency
gains
3.
Improve efficiency of
government processes
and the effectiveness of
government policies.
4.
Ensure sound ICT
investment, usage and
cross functional
efficiency.
1.
Secure and strengthen
the country’s critical
information
infrastructure
2.
Instil confidence in
systems for business
and citizens
1.
Develop national
capability to respond to
cyber threats
Number of government
security agencies on
Network
2.
Number of threats
intercepted and
averted
3.
Cost savings
3.
4.
Create one robust
network which will
significantly reduce
costs and improve
operational efficient.