PROGRAMMES AND PROJECTS 1. Community Service Centres The Government will establish physical access points to facilitate the provision of all relevant and necessary E-Government services in rural and isolated communities. These centres will be outfitted with the infrastructure and support framework required to deliver these services efficiently to the communities. These might be housed in existing government offices or facilities such as post offices, schools or community centres, so as to offset establishment costs. 2. Mobile Government (Belize IT Express) The Government will establish a mobile service centre (bus) dedicated to providing the rural and isolated communities of Belize with access to government information and services. The mobile unit will be outfitted with computer systems and broadband connectivity that will provide access to all government eenabled services. Service specialists stationed on-board will assist citizens who require Government services and will interact in real time with central government agencies in completing transactions. 3. Mobile Communications Platform (SMS) Government in partnership with the private sector will implement a short messaging service (SMS) platform to interact with and disseminate information to its citizens, particularly those without access to sophisticated smartphones or high-end devices. It will allow citizens to subscribe to various information services offered by Government. OUTCOMES AND BENEFITS These initiatives will enhance Citizens’ interaction with Government making it more convenient, particularly for those in rural and under-served communities. They will also increase Governments’ points of presence and service delivery channels in the community. Government programmes will also be given greater visibility and increased public awareness. 3.8 EFFECTIVE GOVERNANCE FRAMEWORK The Government of Belize will develop and empower appropriate mechanisms beginning at the level of the Cabinet to support the effective implementation and monitoring of the e-Government Policy, Strategy and Plan of Action. The Government will establish a centralised department to have oversight of all E-Government initiatives. Additionally various working groups will be established to support this central department in executing its mandate. The Governance Structure will focus on synergising and driving the successful planning and execution of nation-wide, government-wide or major ICT initiatives that affect more than one government agency. 22