2. Documents Management – Cabinet Pilot
The Government will implement a pilot project for the management of electronic documents starting with
key government officials. This documents management system will be piloted at the level of Cabinet and
will facilitate the secure and easy exchange of Cabinet Papers.
Electronic Document Records Management (EDRM) aims to:
provide guidelines for the inclusion of electronic records as part of the business process
provide a framework and milestones for the implementation of new ERM facilities
provide guidelines to support:
o standardization and inter-departmental working in ERMs
o sharing, exchange and interoperability of electronic documents and records between
Government organizations
The Government will also focus on ensuring appropriate policies and legislation are in place to govern and
support the pilot project. These will include:
Access to the data and information management
Authorization to record specific information
Information policy revisions where applicable in Government (e.g. Freedom of Information Act)
Authenticity and Integrity of records
Legal admissibility
Data protection
3. Single Electronic Window
This service facilitates online interaction between the businesses and Government agencies responsible for
trade. This facility will allow companies and individuals to apply for various permits and licenses, register
businesses, and conduct other trade related activities via a single online channel. Applications and
submissions are automatically routed to the relevant Government Agencies. A phased approach should be
adopted for this project, progressively making online services available to the business community.
OUTCOMES AND BENEFITS
The overall impact of these initiatives will be to improve Government efficiency and facilitate users in their
utilisation of government services, eliminating the unnecessary overheads of travelling to various agencies
to submit applications or documents for review and approval.
Within the public sector, ICT will be leveraged to a) facilitate business process re-engineering and
implementation of backend systems; b) develop shared systems for common lines of business across
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