- 89.1% of medium-sized enterprises have a website; - 82.8% of small enterprises have a website. Use of cloud services – 18.6% companies pay for the use of online cloud services. Company website ownership Use of cloud services 2020 84,4% 15,6% 2019 83,6% 16,4% 2018 82,6% 17,4% 2017 80,4% 19,6% 2016 80,8% 19,2% Have a website jan.20 Use cloud services Do not have a website 81,4% 18,6% Do not use cloud services Mobile phone use by individuals – The survey has revealed that 94.1% of the population use a mobile phone, versus 93.7% in 2019. Use of mobile internet for business purposes – In the Republic of Serbia, 77% of companies use a mobile internet connection on mobile devices (smartphone, laptop, tablet...). Mobile phone use by individuals 90,6% 85,3% 85,8% 91,4% 91,8% 92,6% 92,6% Use of mobile internet for business purposes 93,7% 94,1% 87,0% jan.20 77,0% 23,0% Use mobile internet for business purposes 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Do not use mobile internet for business purposes 16