Households Home internet 41,2% 2011 47,5% 2012 55,8% 72,9% 62,8% 63,8% 64,7% 68,0% 2013 2014 2015 Internet connections by teritorial units 2016 2017 2018 80,1% 81,0% 2019 2020 Internet connections in urban vs. other areas 94,1% Belgrade Urban areas Southern and Eastern Serbia 87,1% 77,5% Šumadija and Western… 77,3% Other areas Vjvodina 70,4% 75,3% Internet connections by monthly income Reasons why households do not have a home internet connection 97,8% more than 600 euros 97,3% 300 to 600 euros Don't need internet 77,5% 87,8% Equipment is too expensive 89,6% Internet access is too expensive 10,3% Lack of skills 10,3% 86,5% 18,7% 80,6% 59,0% below 300 euros 64,2% 56,8% 2020 2019 2018 None of the above - other reasons 2,1% I have internet access elsewhere 5,4% Broadband internet not available 4,8% Privacy or security considerations 0,0% Internet use by individuals – In Serbia, 78.4% of persons have used the Internet in the past three months, 1.0% of the respondents last used the Internet more than three months ago, while 3.2% of the respondents last used the Internet more than a year ago. As many as 17.4% of the respondents have never used the Internet. The number of internet users has increased by 2%, 6.8% and 8.2% relative to 2019, 2018 and 2017 respectively. 12

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