Acknowledgement We hereby acknowledge that the implementation of our first ever MICT Strategic Plan was not a cool breeze walk in the park, but a rewarding journey worth celebrating and drawing lessons thereof. Following completion of the lifespan of the just ended 2014 – 2017 MICT Strategic Plan, the Ministry of ICT conducted a review to evaluate performance. Constant monitoring of implementation has been done through-out the years of the Strategic Plan through quarterly Annual Plan review sessions, as well as implementation and review of all staff’s Performance Agreements. The objective of the review was to see how the Ministry faired in its promise as outlined in the old Strategic Plan, identify lessons learned, look at challenges – at the same time developing creative means to tackle these challenges. All-in-all, we took the opportunity to learn from all the success stories experienced. Since our journey is far from reaching its end, we started the hard work of developing and crafting a new Strategic Plan for the years 2017 – 2022. During this exercise, the MICT management deemed it fit to review the MICT’s Mission, Vision and Core Values to align them to the ministerial mandate and changing ICT trends. In order to enhance ownership of the new MICT Strategic Plan, it was essential to involve operational staff members in its development, therefore Directorates and Divisions held a number of consultative meetings with their staff to ensure that staff contributes to its 4 Ministry of Information and Communication Technology STRATEGIC PLAN 2017 - 22