This policy statement will affect all stakeholders including: 1. Government leadership, i.e. management and senior leadership in the Government ministries; 2. Government officers involved in the E-Government processes e.g. CITO; 3. Public users of the e-Services (residents and businesses); and 4. The General Public. New legislation may be required to change job description, roles and responsibilities of public sector employees. This process must be aligned with the public sector transformation initiative currently being undertaken by the government of Belize. The policy is likely to address the current process and work flow inefficiencies that exist within the public service in delivering services to the citizens. Change management initiative in the public service should be pioneered by the highest level of government official, in this case the Prime Minister of Belize supported by CITO and Ministry responsible for administrative services. This initiative must also be complemented by a Communications Plan to keep all stakeholders informed and aware of the changes and policy impact. 61