Revised Bhutan ICT Roadmap
other
funding
models
such
as
Public-‐Private
Partnership
(PPP)
or
subscription-‐
based
model.
It
was
noted
that
MOEA
has
recently
developed
a
policy
on
PPP
but
with
focus
on
infrastructural
project.
It
will
do
well
if
the
PPP
could
be
refined
for
the
purpose
of
ICT
services.
A
PPP
policy
is
a
step
in
the
right
direction
where
often,
risks
from
implementing
large
and
complex
project
are
assumed
by
private
entity
but
with
commercially
attractive
returns
for
the
private
entity
when
the
users
pay
for
the
usage
of
the
service.
Capital
outlay
for
the
government
in
such
a
case
would
usually
be
nominal
to
nothing.
PPP
may
not
applicable
in
all
projects
but
a
study
should
be
conducted
with
the
industry,
to
explore
possible
projects
so
as
to
overcome
budget
constrains.
Similarly,
subscription
based
model
provides
low
cost
adoption
of
technology
where
large
expenditure
outlay
is
not
possible.
Services
or
technology
can
be
made
available
immediately
upon
subscription
and
this
takes
away
the
protracted
wait
and
risks
involved
in
system
or
infrastructure
development.
An
exemplary
case
study
of
subscription
model
is
the
government
adopting
the
use
of
Google
Apps
where
functional
and
reliable
services
are
readily
made
available.
Subscription
model
can
also
be
used
on
technology
for
the
purpose
of
test
bedding
where
technology
can
be
deployed
as
part
of
a
feasibility
study.
Note
that
subscription-‐based
model
could
also
take
place
between
agencies
through
inter-‐agency
charging.
This
happens
when
an
agency
developed
a
reusable
and
sharable
solution
that
other
agency
can
utilise.
4.3
Lack of Human Resource Capability
It
was
duly
noted,
during
the
review,
that
execution
and
maintenance
of
projects
are
often
hampered
by
lack
of
human
resource
capability.
It
is
acknowledged
that
the
number
of
government’s
ICT
professionals
is
limited
and
their
job
scope
varies
widely.
Getting
the
ICT
professionals
proficient
in
all
aspects
of
ICT
is
nearly
impossible.
Lack
of
capability
would
also
prevent
effective
evaluation
of
ICT
solutions
and
whether
the
end
product
delivered
its
expected
outcome.
The
review
recommends:
Establish
Training
and
Competency
Roadmap
It
is
crucial
to
adopt
the
ICT
Training
Roadmap
defined
in
the
ICT
Management
Framework
for
technical
competency
development.
The
ICT
Training
Roadmap
provides
a
suite
of
technical
competencies
required
for
different
streams
of
ICT
professionals
and
provides
a
good
and
consistent
competency
guide.
In
addition,
a
set
of
soft
skills
will
need
to
be
identified
beyond
the
technical
skills
defined
in
the
ICT
Training
Roadmap.
Trained
and
certified
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