nor real time and therefore the expected benefits to users have been unsatisfactory. On the other hand, the trend in data and information is moving towards business intelligent and data mining of large data sets based on a unique identifier concept for policy, decision making, and wealth creation. This has been facilitated by the institutionalization and implementation of public data hubs. However, a unique identifier across the Government is yet to be embraced. ‘This Master Plan proposes that Kenya strategically develops and implements public data hubs based on a unique digital ID’ A public data hub is a database which is populated with data from one or more sources (e.g. ministries, government agencies, banks, schools, hospitals etc.) and from which data is then made accessible to various stakeholders, such as ministries, citizens, or software interfaces. This Master Plan proposes that Kenya strategically develops and implements public data hubs based on a unique digital ID based on a secure infrastructure for efficient and effective citizen centric services, enhance IT- enable democratic governance, and creation of data markets from the public data and information to spur innovative and commercial services and products. In so doing, the information infrastructure should be guided by the legal and regulatory framework outlined in section 6.6. 4.3.2 Driving Forces The key drivers that have implications on government services and operations are: a) The need to steward public data and information in line with constitutional and legal requirements for data and access, protection, information security and adopt best practices for data and information sharing; b) The need to consolidate Government wide IT programs based on a unique identification number for each citizen and establishment, and to align these programs to the emerging data and information trends of ..62 .................................................................................................................Towards ...............a...Digital .............Kenya ............ public data hubs, data warehousing, data marts and open data; c) The need to lower operational cost for MCDA’s by sharing data & information, associated infrastructure and capacity; and d) The need to enhance the international image of Kenya as a digital economy able to offer appropriate digital support to other countries. 4.3.3 Desired Outcomes by 2017 The Master Plan envisages improved governance and public service delivery in addition to making information available to all stakeholders. This is critical to avoid duplication and wastage of resources, and high costs, especially with the devolved system of governance. Kenya is currently deploying Huduma centres across the country, in its efforts to provide a one-stop shop service to its citizens. To enhance further and provide a citizen centric one-stop non-stop model of service (see Figure 11), it is envisioned in this Master Plan that the development of Kenya’s public information infrastructure will: a) Enhance public data integrity that facilitates efficient and effective delivery of government services; b) Improve Kenya’s e-Government ranking in the world by at least 15 places; and c) Improve transparency and accountability through securely accessible public data and information, thereby promoting the international image of Kenya. ‘Kenya is currently deploying Huduma centres across the country, in its efforts to provide a one-stop shop service to its citizens’ 63 Towards a Digital Kenya ..............................................................................................................................................................