Table of Contents List of Acronyms and Abbreviations 7 FOREWORD11 EXECUTIVE SUMMARY 12 1.0 Introduction 16 1.1 Rationale for Developing the National ICT Master Plan 18 1.2 Taskforce Terms of Reference19 1.4 Outline of the Rest of the Master Plan 20 1.3 Methodology 20 2.1 Kenya’s Development Vision 2030 2.3 National ICT Policy 2.2 Constitution 2.4 Regulatory Environment 2.5 National ICT Infrastructure 2.6 ICT Services 2.6.1 E-Government Services 2.7 ICT Innovations 2.6.2 Other Services 2.8 ICT Human Capacity 2.9 ICT Industry Contribution to GDP 23 24 24 25 26 31 31 34 34 35 36 3.0 Vision, Theme and Guiding Principles 3.1 Vision 3.2 Theme 3.3 Guiding Principles 39 39 39 39 4.0 Foundations42 4.1 ICT Human Capital and Workforce Development 43 4.1.1 Setting the Context 43 4.1.2 Driving Forces 47 4.1.3 Desired Outcomes and Targets by 2017 48 4.1.4 Objectives and Strategies 48 4.2.1 Setting the Context 54 4.2 Integrated ICT Infrastructure54 4.2.3 Desired Outcomes by 2017 58 4.2.2 Driving Forces 58 .............................................................................................................................................................. 4.2.4 Objectives and Strategies 59 4.3 Integrated Information Infrastructure61 4.3.1 Setting the Context 61 4.3.2 Driving Forces 62 4.3.3 Desired Outcomes by 2017 63 4.3 Integrated Information Infrastructure64 4.3.1 Setting the Context 64 5. Pillars 68 5.1 E-Government Services 69 5.1.1 Setting the Context 69 5.1.2 Driving Forces 71 5.1.4 Objectives and Strategies 72 5.1.3 Desired Outcomes by 2017 72 5.2 ICT as a Driver of Industry75 5.2.1 Setting the Context 75 5.2.2 Driving Forces for ICT as a Driver for Industry 82 5.2.3 Desired Outcomes by 2017 82 5.2.4 Objective and Strategies  83 5.3 Developing ICT Businesses 84 5.3.1 Setting the Context 84 5.3.2 Driving Forces 87 5.3.3 Desired Outcomes by 2017 89 5.3.4 Objectives and Strategies 90 6.1 Financing 6.2 Institutional Framework 6.2.1 Institutions Involved in ICT Projects 6.2.3 Proposed Governance Structure Changes 6.2.2 Institutional Capacity Limitations 6.2.4 Other Changes 6.3 Project Management 6.3.1 Introduction 6.3.2 ICT Project Life Cycle 6.3.3 Institutional Framework for Project Management 6.4.1 Background 6.4.2 The Institutional Capacity for Monitoring and Evaluation 6.4.3 Strategies for Enhancing Monitoring and Evaluation 6.5 RISK MANAGEMENT 6.6.1 Setting the Context 97 99 100 102 102 103 104 104 105 107 110 111 112 113 118 ..............................................................................................................................................................

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