- 52 - Collaboration may, inter alia, include: ‒ Sharing information on ICT threats; ‒ Exchanging best practices; ‒ Developing, where appropriate, shared responses to common challenges including crisis management procedures in case of widespread or transnational disruption of ICT-enabled critical infrastructure; ‒ Adopting voluntary national arrangements to classify ICT incidents in terms of the scale and seriousness of the incident; ‒ Sharing national views of categories of ICT-enabled infrastructure States consider critical; ‒ Improving the security of national and transnational ICT-enabled critical infrastructure including their integrity at the regional and subregional levels; and ‒ Raising awareness about the importance of protecting industrial control systems and about issues related to their ICT-related security, and the necessity of developing processes and mechanisms to respond to those issues. 16. Participating States will, on a voluntary basis, encourage responsible reporting of vulnerabilities affecting the security of and in the use of ICTs and share associated information on available remedies to such vulnerabilities, including with relevant segments ofthe ICT business and industry, with the goal of increasing co-operation and transparency within the OSCE region. OSCE participating States agree that such information exchange, when occurring between States, should use appropriately authorized and protected communication channels, including the contact points designated in line with CBM 8 of Permanent Council Decision No. 1106, with a view to avoiding duplication.