Cambodian ICT Masterplan 2020
which will support electronic information exchange in various e-Commerce businesses. Along
with those elements, the RGC will operate certified e-Mail service and certified electronic
documentation depository service. Also, the RGC is going to strengthen the cyber security policy
and continuously secure e-Commerce technology standards.
Secondly, the RGC will implement direct and indirect administrative supports. The RGC will
provide direct supports like certification program, various incentive programs, postal and
distribution network strengthening, and so on. Moreover, the RGC will indirectly support
e-Commerce through taxation policy, telecommunication fare policy, and so on.
Thirdly, the RGC will enhance legislation environment. Above all, the RGC is going to rapidly
implement e-Commerce basic law which is currently under legislation. And also, the RGC will
legislate or revise the subordinate laws by sectors like consumer protection laws. In addition, the
RGC will revise e-Commerce relevant legislations like civil law or tax law, and enact legislation for
the new business model as well.
Lastly, the RGC will execute flagship projects for e-Commerce promotion. As in B2G area, flagship
projects will be implemented in the areas like e-Customs, e-Procurement or e-Taxation to directly
promote e-Commerce between the government and the company. Not only that, B2G promotion
will indirectly promote e-Commerce in B2C and B2B as well. Meanwhile, in B2B areas, the RGC
will promote flagship projects in Cambodia’s five major industries: construction, tourism, clothing,
telecommunication and distribution/logistics industry. And in B2C areas, the RGC will directly
establish and operate e-Marketplace regarding agriculture goods or exports in which private
companies are characteristically hard to establish marketplace.
In addition to those agenda, the RGC will promote e-Commerce through three phased approach
in a long term perspective. First, in phase 1, the RGC will build up Cambodia citizen’s credibility
on e-Commerce under the basis of B2C and B2G until 2016. Especially, the RGC aims to establish
safe and reliable e-Commerce environment for both buyer and seller. In phase 2, until 2020 the
RGC will actively expand B2B centric e-Commerce on the basis of trust and infrastructures
enhanced at phase 1. And the RGC also aims to promote e-Commerce in each industry. The
RGC will establish B2B network, localize necessary technologies, foster new business model and
strengthen the global cooperation. Last but not least, in phase 3, the RGC will execute promotions
which are necessary for the sustainable e-Commerce growth in a long term perspective, and
establish creative eco-system for e-Commerce. The promotion will be executed in all industrial
areas. Moreover, technical and administrative support will be provided in order to reduce the
relative gap in e-Commerce.
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