the development of an advanced and reliable information and communication infrastructure and the improvements in quality of service (QoS) within the local communication services sector • promoting universal service and access to information and communication technologies services and systems. Some of the initiatives shall be targeted at expanding access to under-served areas and communities and making access to services affordable to a larger section of the population in an equitable manner. The Key Implementation Agencies, Players and Stakeholders • • Ministry of Communications and Technology National Communications Authority 71