characterized by low professional, technical and managerial manpower base of the country as well as the challenges of the poor performance of the economy and those related to the low job creation capacity of the economy. Policy Objectives and Strategies The Objectives • To reform the civil and public service to improve on its organizational systems, structures, procedures and processes. • To address the poor attitudes to work and unproductive and inefficient work ethics which could hinder the effective exploitation of ICTs to improve organizational efficiency service delivery, productivity and reduction in operational cost within the civil and public service • To improve the efficiency of the civil and public service and ensure that it plays a more positive role in economic and social development at all levels • To facilitate the establishment of an efficient intra-and inter-departmental, inter-sectoral, national and sub-national system of communication, for the necessary feed-back in policy formulation and programme implementation, monitoring and review • To modernize the operations of the civil and public service through the deployment of ICTs to facilitate administrative cost reduction and its effectiveness and efficiency in the delivery of its services to the public • To facilitate the development and implementation a comprehensive e-government and governance strategy for Ghana. The Strategies • Modernize the civil and public service with the aim to improve its administrative efficiency, effectiveness and service delivery through the implementation of electronic governance and government initiatives set within the wider scope of the institutional engineering and renewable of the service • Facilitate the delivery of modernized public services in the area of provision of government information, social services, health services and educational services through the deployment and the exploitation of information and communications technologies within the society and the economy • Promote the exploitation of information and communication technologies within the civil and public service to make public services more efficient, productive and accessible to the public at large • Provide a favourable environment for the provision of electronic government and electronic business and commerce services • Deploy ICTs to facilitate the provision of the necessary social and economic infrastructure required for development 42

Select target paragraph3