accordance with the provisions of this Law as may appear to the Authority to be appropriate, including such information and advice as may be necessary to the Subscribers and Users. (b) When fulfilling the obligation referred to in the preceding paragraph, the Authority shall comply with the need to exclude any information which relates to the private affairs of a Person and information whose publication might, in the opinion of the Authority, seriously and prejudicially affect the interests of any Person. ARTICLE 55 PROCEDURES FOR DEALING WITH COMPLAINTS (a) Each Licensee shall establish procedures for dealing with complaints by Subscribers in relation to the operation of a Telecommunications Network or provision of Telecommunications services. (b) The Licensee shall publish the procedures indicated in the regulation referred to in the preceding paragraph in such a manner as the Authority shall prescribe and shall provide a description of those procedures, free of charge, to any Person on request. (c) The Authority may direct any Licensee to review the articles of the procedures referred to in paragraph (a) of this Article or the manner in which the procedures operate and require modifications. ARTICLE 56 DISPUTES BETWEEN LICENSEES AND SUBSCRIBERS (a) Any dispute between a Subscriber and a Licensed Operator may be referred to the Authority by either party after the exhaustion of the procedures referred to in Article 55 of this Law without resolution within sixty days after the date of submitting the complaint to the Licensee. (b) The Authority may combine disputes regarding the same subject-matter or Persons into a single dispute and determine such disputes by virtue of one decision. (c) The Authority shall issue a reasoned decision with respect to the dispute referred to it and may oblige the parties to the dispute to pay appropriate costs. (d) The Authority shall promulgate regulations establishing the procedures to be followed in determining disputes referred to the Authority. CHAPTER 11 -39Translation dated 12 April 2009 This is an unofficial translation of the Law. It is provided for information purposes only. Reliance may only be placed upon the official Arabic version of the Law published in the Official Gazette of the Kingdom of Bahrain. Any comments on this translation will be gratefully received by the Authority. Please email any comments to: contact@tra.org.bh