THE ASEAN ICT MASTERPLAN 2020 1. ECONOMIC DEVELOPMENT AND TRANSFORMATION 2. PEOPLE INTEGRATION AND EMPOWERMENT THROUGH ICT Initiative 1.1 Accelerate the Development and Growth of ASEAN's ICT Industry and Services Strategically support the growth of priority areas of ASEAN's digital economy Initiative 2.1 Strengthen Digital Inclusion in ASEAN Implement programmes which will enable more ASEAN citizens to use ICT ACTION POINT DESCRIPTION TARGET/PROJECT ACTION POINT DESCRIPTION TARGET/PROJECT 1.1.1 Promote Digital Trade in ASEAN Encourage and enhance digital trade through policy innovation, awareness raising and enabling electronic and other better modes of transactions and payments, especially for SMEs 1. Study and identify enabling policies and best practices that will accelerate the development of e-commerce and digital service delivery in ASEAN 2. Identify best policies, industrial practices and case studies in the region that will benefit ASEAN businesses, especially SMEs 3. Raise awareness of digital trade and use of electronic payment among businesses so that they can better transact with their suppliers and customers, including online consumer protection 2.1.1 Create Initiatives to Address Emerging or Growing Digital Divides in ASEAN 1. Define and identify 'isolated and underserved communities' 2. Develop recommendations for increasing broadband connectivity and improving affordability, taking into consideration past AIM 2015 initiatives 3. Identify basic digital services to be made available for communities and citizens in ASEAN 4. Profile case studies highlighting implementation and benefits of broadband in sectors such as health, education, energy, etc 1.1.2 Develop a Consultative Approach towards Over-the-Top (OTT) Service Providers Establish discussion platform for AMS to discuss areas of interest with OTT providers 1. Commission a study to identify the opportunities and challenges of OTT services 2. Convene a dialogue with OTT players, regulators and other industry players, to discuss best practices towards OTT applications so as to enhance investment and innovation Move beyond focusing only on connectivity, to identifying and supporting communities that are isolated or underserved; and focusing on increasing the demand, usage, affordability and connectivity of broadband services across ASEAN 2.1.2 Develop a Next-Generation USO ('USO 2.0') Framework A USO 2.0 framework broadens traditional USO goals to focus on services access, delivery and usage, rather than merely connectivity, through the use of nextgeneration technologies (such as white spaces technologies, 5G networks, etc.) 1. Sharing of best practices on 'USO 2.0' 2. Develop a policy toolkit for broader ASEAN USO deployment and administration 2.1.3 Develop Best Practices for Next Generation Telecentres Enhance and develop the next-generation of telecentres which function as sustainable catalysts for smart and innovative communities 1. Develop a definition for next-generation telecentres, including its quality, delivery and sustainability standards 2. Develop an 'ASEAN Telecentre Toolkit' for those who want to start and run a telecentre in ASEAN 3. Develop a quality management system or checklist for subsidised or supported telecentres Initiative 1.2 Increase the Use of Sustainable ICT in Public and Private Sectors Encourage the use of sustainable ICT by the public and private sectors ACTION POINT 1.2.1 Identify and Adopt Appropriate Best Practices for Sustainable and Green ICT Use 18 DESCRIPTION TARGET/PROJECT Develop a portfolio of best practices in sustainable and green ICT; profile ASEAN examples for developing and adopting such technologies 1. Develop best practices and regional guide for 'sustainable and green ICT use in ASEAN' 2. Review and further develop the AIM 2015 initiative on promoting green ICT growth for sustainable development in AMS E. Strategic Thrusts, Initiatives, and Action Points E. Strategic Thrusts, Initiatives, and Action Points 19