Goal 5 Transformation of public and business sectors to e-environment; In order to encourage use of ICTs, it will be necessary to protect users from abuse and fraud as well as to protect their privacy. This will help to build trust among users. In an effort to achieve an e-environment it will be necessary for business persons to have access to the required technology, under reasonable terms and for consumers to be fully aware of its benefits. It will also be necessary to provide an efficient, modern and widely telecommunications system. Further, the financial services sector will have to facilitate the business community in its effort to use the technology. It must be made clear to the business community the way in which e-commerce can assist in improving productivity and expand their market share. Goal 6 Facilitating the continuity of Governance in national disasters Establishing and maintaining continuity of Government is critical in all societies particularly those which place knowledge at the center of their developmental strategies. The issue of Government Continuity embraces the following:  Enhancing provision of Government services to the population; Ensuring the continuity of the operations of the Government; 31

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