3.5 Business
The economy of St. Lucia is generally based on
tourism, agriculture, manufacturing, a small off‐
shore financial sector, and a fledgling information
technology services sector. Agriculture has been in
severe decline for several years since the withdrawal
of preferential treatment for banana exports. The
manufacturing sector produces paper products,
food processing, beverage production, clothing, and
assembly of electronic components. Some terminal
shipping facilities exist at Castries and Vieux Fort, and oil transhipment at Cul de Sac. However,
the business sector has not fully exploited the enabling capabilities of ICT to link to and engage
with its business partners in neither the supply chain nor its customers.
3.6 Government
The public sector of St. Lucia has 15
ministries and about 9,073 employees,
which includes 3,016 in the core service,
and about 54 doctors, 207 nurses, 954
police, and 1623 teachers.
There are currently about 800 PCs within
the public service that are connected to a
government wide area network and a
further 400 standalone PCs. These
computers are managed and supported by
the government’s in‐house ICT agency,
Computer Centre Ltd (CCL). CCL also
manages the data centre, the network infrastructure, the Help Desk, and several Ministry of
Finance software applications. The organisation provides first level support for applications
developed in‐house and for some third party solutions. It assists with the preparation of ICT
proposals and the determination of systems requirements, as well as provisioning hosting
services. CCL is run by a General Manager and has about 15 members of staff who provide
services to government. These services are covered by a Service Level Agreement with the
Ministry of Finance. CCL does not currently have an off‐site or backup data centre.
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