in ICT be matched by investments in people to facilitate enhanced levels of information literacy and ultimately innovation. The working groups defined the key objectives (in action statements) that would ensure the achievement of the high level outcomes outlined before, namely: • To provide universal access to electronic information and communications. • To foster the use of ICT in education to develop human capacity, enhance competitiveness, modernize the teaching and learning environment, facilitate equity of access, and to develop individuals who are capable of functioning effectively in a technologically driven society. • To enable greater equity in the allocation and use of health care resources by exploiting ICT‐enabled mechanisms to promote quality health care delivery and management. • To improve the quality of life and social well being of the community through various programmes that would enable the use of ICT for future challenges and technological advancement. • To promote economic development through the use of ICT and ICT professionals. • To enable the effective and efficient supply chain management (from production to sales and marketing) through the use of ICT and thereby promote the economic viability of agricultural related activities. • To establish a suitable institutional framework within the Public Sector to facilitate the adoption of a common ICT infrastructure and architecture within government and promote ICT as a driver for social advancement and economic growth. • To improve the overall coordination of the marketing and other tourism management functions, through the use of ICT and thereby enable the sustainable development of the sector. • To strengthen national security through the smart and strategic use of ICT to securely share information among authorised officials, and to improve internal administration and operations St. Lucia has, therefore, set itself clear ICT‐related targets to be attained over the next five (5) years. It is necessary, however, to determine the extent of the effort required to successfully achieve these targets. This determination is best captured in an assessment of the current state. This e‐readiness assessment quantifies the preparedness of a country to participate in the global information society and to derive the benefits of the knowledge economy. A country’s level of e‐readiness is determined by assessing the country’s maturity across a range [10]