Cybercriminals have consistently found ways to undermine online banking security measures the moment they are improved or updated, which makes securing financial networks a continuously evolving and especially difficult task. If a bank uses a simple authentication scheme involving only a user name and a password, keyloggers are used to gain access. Banks that use onetime password (OTP) systems are injected with ATS scripts that hide illegal transactions. Like ATSs, Browser Helper Objects (BHOs) are also used against complex systems that implement two- or three-factor authentication. These techniques show the ingenuity of cybercriminals, who match every advance in online bank security with an equally innovative means to evade it. Most sophisticated crimeware kits use popular online banking Trojans that are offshoots of the BANCOS family of crime kits. BANCOS malware often function like rootkits by removing security components in target computers used to access bank accounts. Although these kits have been prevalent for years, they were only considered a significant threat in the Americas and the Caribbean because of unpatched security systems and low levels of awareness.6 TSPY_QHOST.AFG pretends to be a component of a legitimate banking site plug-in to get into victims’ computers. TSPY_QHOST.AFG is an example of a BANCOS Trojan.7 Unlike most strains it does not only change an infected computer’s HOSTS file, it also employs uniquely advanced functions to evade anti-malware detection. TSPY_QHOST.AFG encrypts strings to evade detection and complicate analysis. Cybercriminals in the Americas and the Caribbean also use Domain Name System (DNS) changers and remote access Trojans (RATs). They change proxy configurations and/or add information to the HOSTS file to breach online banking systems. The previously discussed tools are most frequently delivered by embedding malicious links in spam or convincing phishing websites. 6 7 http://blog.trendmicro.com/trendlabs-security-intelligence/new-crimeware-in-bancos-paradise/ http://about-threats.trendmicro.com/malware.aspx?language=au&name=TSPY_QHOST.AFG PAGE 13 | Latin American and Caribbean Cybersecurity Trends and Government Responses

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