• response teams (CSIRTs), CERT/CC’s own experience, discussions with and observations of other CSIRTs, and research and reviews of the current literature on incident response; and Creating a Computer Security Incident Response Team: A Process for Getting Started is a document that describes the basic requirements for creating a CSIRT. There should be certification and accreditation of national CSIRTs. Member states should consider whether affiliation of their national CSIRTs with FIRST would satisfy the certification and accreditation requirements. In establishing a regional network of cooperating National CSIRTs, a minimum set of standards for cooperation and information-sharing among the CSIRTs would be expected. These would include: 3. i. Designation of the national CSIRT by the respective government; ii. Agreement on principles of information sharing among the cooperating teams; iii. Responsibility for receiving information from other national CSIRTs and disseminating that information to appropriate entities within the country; iv. Participation in information-sharing among the other national CSIRTs in the hemispheric network; v. Authorization to disseminate information to other national CSIRTs; and vi. Provision of assistance to other national CSIRTs for incidents and threats. Trust Issues Much of the information which CSIRTs need to exchange is proprietary or otherwise sensitive and there are few good models that promote the consistent sharing of information among CSIRTs. Trust –the essential ingredient in information sharing– when it exists, has developed in practice among individuals who know and have worked with each other, rather than institutionally, among organizations. To establish trust, clear expectations on how information exchanged will be used or disseminated must be understood and followed by all parties. Rules on information-sharing, stating how information can be used or disseminated, must be agreed to among all of the cooperating national CSIRTs. Some of the CSIRT attributes that are required to promote trust in communication and cooperation about sensitive security issues include: i. a secure infrastructure for managing sensitive information; ii. the ability to communicate securely with stakeholders; iii. the ability to marshal experts and decision-makers;

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