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(d)
(e)
2.9
supply to enhance uptake of ICTs;
Inadequate ICT literacy skills especially in rural areas; and
Lack of integrated approach in rollout of ICTs, energy and other
social services infrastructure.
HEALTH
The potential of ICT in contributing to the efficient and effective performance of the health
sector is very high especially in remote
diagnosis
and
treatment.
Timely
collection, management and dissemination of critical information has significant bearing
on the performance of the sector in general.
To this extent, the health sector has embarked on reforms that include
development of Health Management Information Systems at various levels. Equally
important is the Telemedicine programme being initiated as a deliberate effort to
maximise the services provided by the few but highly experienced medical personnel
whose services can only be extended through technologies such as Telemedicine.
Therefore, connectivity of medical institutions to services such as telecommunication and
Internet is an important milestone in the use of ICTs in the health sector.
Telemedicine also can be used to provide both basic and continuous skills transfer
to health professionals. This will help mitigate isolation of health professionals in rural
areas. The dissemination of medical information through ICTs will facilitate informed
decision-making particularly in hard to reach areas.
Some of the challenges in integrating ICTs in the health sector include:
(a)
(b)
(c)
(d)
The need to improve ICT Infrastructure to support basic communication
systems and specialised applications such as telemedicine;
Inadequate ICT awareness and skills among health professionals to effectively
utilise the ICT tools and services;
Inadequate support services for installed ICT equipment especially in rural areas;
Incorporating and prioritising ICT in the core business of healthcare delivery.
2.10 TOURISM, ENVIRONMENT & NATURAL RESOURCES
The Zambian travel and tourism industry largely depends on the availability of efficient
and effective infrastructure across the country. This infrastructure includes roads, power
supply, lodges and airports. Above all, telecommunication plays a vital role in the
development of such infrastructure and the overall performance of the sector at national,
regional and international levels. Specific ICT services such as mobile communications,
broadcasting networks, electronic facilities and services add immense value to the desired
performance of the sector.
Zambia s most famous tourist destination, Livingstone, has seen an increase in
communication facilities over the years including international roaming service on major
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