Value or Costs/Effort
Figure 6. Value vs. Costs/Effort when Adopting Different Approaches to Technology Diffusion
Number of Users
Value
Relative Costs/Effort—
starting with Early Adopters
Relative Costs/Effort—
starting with Latecomers
A “pushing from the centre” approach naturally entices new users at
the “edges” with relatively smaller efforts and costs, as well as provides
a more sustainable support to such “edges”. Therefore, although alternative approaches may appear socially and politically more appealing, their
overall benefit to the society (and, ultimately, even to disadvantaged areas) is likely to be much more limited than an “expanding-from-the-centre” approach.
The “push—don’t jump” approach, together with the below-described
reliance on the private sector, means that the Government will aim to
constantly push boundaries of a reachable market that the private sector
could address by itself. The Government will then seek to enable the private sector to take over and serve the expanded market to an as sustainable extent as possible, leaving the Government to push such boundaries
even further—as represented in the graph below.
Figure 7. ‘Push—Don’t Jump’
Government
pushes
boundaries of
the reachable
market
via policy
interventions
34
National Information and Communication Technology Policy
Private Sector
services the
reachable
market