PAKISTAN CLOUD FIRST POLICY Definitions and Abbreviations 1.1 Cloud Computing Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. 1.2 Cloud Service Provider (CSP) A Cloud Service Provider (CSP) is a third-party company that offers components of cloud computing such as infrastructure, software, storage, application, etc. 1.3 Public Sector Entities (PSE) The Government of Pakistan (GOP) including all its Ministries, Departments, Agencies, Dependencies, and Institutions at the Federal level; and corporations fully or partially owned by the Federal Government of Pakistan. 1.4 Government data Data collected, generated, processed and/or managed by Public Sector Entities. 1.5 Interoperability The ability of computer systems, platforms, software, databases or different computerized products or systems or their components to exchange and use information seamlessly between each other. 1.6 New ICT Investment Procurement of new ICT hardware and software as well as renewal of hardware and renewal of software licenses. 1.7 Open Data Publicly available data structured in a way that the data is fully discoverable and usable by end users is called ‘open data’. 1.8 Service Level Agreement (SLA) An agreement between a customer and a service provider that lists the services required and the expected level / quality / grade of service. Page 3 of 21