Digital Transformation Strategy: The Bicentennial of Costa Rica 2018-2022 Smart CR 2. Citizen identity in digital environments Sectors: Digital Government / Security Digital transformation Establish an ecosystem of solutions for the management of citizen identity by using technological tools and leveraging multiple digital channels. Digital identity document of citizens Use of biometric mechanisms for identification purposes. Authentication with certified digital signature. Integration of identity devices. Children’s Digital File of the Bicentennial Digital migration Where are we headed? Reduced waiting times Improved citizen in face-to-face citizen interaction with digital authentication services and proceedings Facilitated citizen experience through the integration of public information Decreased cost of managing traditional identity documents Strategic allies Supreme Court of Elections (TSE) Central Bank of Costa Rica (BCCR) National Child Welfare Agency (PANI) General Directorate of Immigration and Aliens 31 Promoted use of safe technological tools by citizens Improved control and storage of information on minors admitted in institutions Improved immigration proceedings