Digital Transformation Strategy: The Bicentennial of Costa Rica 2018-2022 5. Digital transformation strategy governance 5.1 Governance The Digital Transformation Strategy: the Bicentennial of Costa Rica 4.0 is underpinned by the vision of the country’s authorities, guided by the President of the Republic and with the commitment to articulate, coordinate and follow up by the Ministry of MICITT as the authority in science, technology, telecommunications and digital governance. Aware of the need to reach consensus and receive support from institutions, government authorities prepared an instrument containing the country’s vision and the efforts needed to drive Costa Rican society’s digital transformation towards Industry 4.0 and the new challenges of knowledge economies, to make a better use of digital technologies at the service of citizens, companies and public administration. This involves, among other efforts, the need to improve how services are planned, requested by and provided to citizens and companies digitally; the acquisition and development of technological tools in the state; development of training programs and leveraging of the new digital skills of different sectors in society; and citizen transparency, accountability and participation in state proceedings and services. As a result, in addition to catalyzing efforts from national institutions, it is necessary to coordinate with the Ministry of the Presidency, as head of the State’s political course, and with the Ministry of Communication as head of the development of the Open Government. 5.2 Strategy Principles The Digital Transformation Strategy: the Bicentennial of Costa Rica 4.0 is guided by the following principles, in its design and actions: Underpinned by transparency Socially inclusive Guided by the principle of purposeful value co-creation Dynamic and flexible to adapt to the country’s needs and technological advances Aimed at economic development with environmental sustainability 13

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