MOH, Ministry of Youth and Sports, Ministry of Commerce and Industry (MOCI), Ministry of Internal Affairs, Liberia Institute of Statistics and GeoInformation Services, Internal Audit Secretariat, Ministry of Justice, Monrovia Consolidated School System, Liberia National Police, GSA, and Ministry of Foreign Affairs. Digital Liberia helped GOL to integrate the Mobile Network Operators (MNOs) into the CSA/MFDP enrollment teams. 1,824 additional civil servants were enrolled during the period, 82% of which are teachers and health workers. Digital Liberia supported13 MACs to develop recruitment and administration capacity and trained 72 persons at CSA and MFDP in mobile money related areas, with an additional 80 persons from the 13 MACs trained by trainer-of-trainers. CSA leads the improvement of institutional capability in encouraging and administering mobile-money channels for payment. MACs are constrained by inadequate resources to print and transport forms upcountry to be completed and returned to the head office in Monrovia for processing. To address this, Digital Liberia worked with the MNOs for them to facilitate the movement of forms through their agent networks. This proved very successful In 2019 GOL embarked on a payroll harmonization exercise that impacted mobile money activities, with confusion over payment methods quanta. If and when the harmonization takes full effect, CSA will effectively manage and process civil servant payroll, as well as “allowance” employees, under one payment scheme, leaving the new MFDP unit without a payroll support purpose. A dedicated CSA mobile money unit has been proposed and accepted by both MFDP and CSA through an MOU (memorandum of understanding). The MOU commits both government agencies to specified targets to be achieved over the next year. SNAPSHOT SUPPORTING LIBERIA IN BRINGING MOBILE MONEY PAYMENTS TO SCALE Liberia’s government and its employees are saving money by using mobile money to pay salaries. As a result, more resources are available for providing government services. Use of mobile money is growing quickly in Liberia, and with USAID support, the government is increasingly making mobile payments, especially to civil servants in remote parts of the country. More than 5,000 civil servants are currently paid through mobile money. Under the USAID-funded Governance Economic and Management Support (GEMS, 2011-2016) project, the CSA and the Ministry of Finance laid the technical foundation for mobile money in Liberia. The project supported needed changes to the regulatory framework for e-payments and initiated a series of pilots to understand costs and benefits. Later, the USAID-funded Mobile Solutions Technical Assistance and Research project helped the government offer mobile money salaries to teachers and health workers across the country. USAID supported mobile money expansion under Digital Liberia. The project works closely with the CSA, Ministry of Finance, and mobile network operators to improve salary payment procedures, expand the mobile money network, and develop technical capacities to scale up the use of mobile payments. Liberian government institutions and civil servants now realize the significant benefits of mobile money payments, and USAID is continuing to support governance innovations in this area. DIGITAL LIBERIA FINAL REPORT | 12