JORDAN NATIONAL INFORMATION AND COMMUNICATIONS TECHNOLOGY STRATEGY (2013-2017)
potential. Three local E-education companies developed Arabic language based E-education
content, E-Education content management systems and E-enabled education management
systems. The education management systems and E-education content has been successfully
exported to the United States, Oman, Bahrain, Syria, Saudi Arabia, Algeria and Morocco.
There have been limited successes with e-Government services development. These successes
could be magnified if the GoJ is able to articulate and adhere to the e-government priorities
which they establish. Government E-transformation is the responsibility of all government
agencies. The trend in the international arena is focusing on the whole of government, Mobile
Government, E-Participation, and Open Data. It is imperative that that all government agencies
approach transformation in this context.
Information Technology (IT) revenues grew from USD 60,000,000 (local and export revenues) in
2000 to a high of USD 962,435,094 in 2008. IT revenues declined from 2008, reaching USD
738,055,284 in 20113. The greatest decline between 2008 and 2011 was in domestic revenues.
This decline in revenues indicates a delayed impact of the global economic crisis on the private
sector (locally and regionally) which started in 2007 as well as lower direct government spending,
and insufficient government involvement and leadership in creating economic opportunities for
the sector. Exports increased slightly from USD 226,863,277 in 2008 to USD 230,528,961 in
20114 indicating increased sector effort on developing export markets and also possibly due to
the introduction of Information Technology Enabled Services (ITES) such as call centers and
Business Process Outsourcing (BPO) as a new subsector.
IT Growth (2000 – 2011) Summary 2000 – 20055
2000
IT Export Revenue (JD)
Growth %
% of Total Revenues
IT Domestic Revenue (JD)
Growth %
% of Total Revenues
IT Total Revenue (JD)
Growth %
IT Foreign Direct Invest.
(FDI) Yearly (JD)
IT FDI Cumuli. (JD)
IT & ITES Emp.
8,496,000
NA
20.00%
33,984,000
NA
80.00%
42,480,000
NA
NA
2001
28,320,000
233.33%
23.53%
92,040,000
170.83%
76.47%
120,360,000
183.33%
NA
2002
28,346,904
0.10%
17.52%
133,421,184
44.96%
82.48%
161,768,088
34.40%
5,667,894
2003
49,367,424
74.16%
24%
160,137,564
20.02%
76%
209,504,988
29.51%
8,208,906
2004
56,222,806
13.89%
18%
255,661,565
59.65%
82%
311,884,371
48.87%
2,053,200
2005
115,134,619
105%
28%
296,123,921
15.80%
72%
411,258,539
31.86%
7,451,531
NA
1,250
NA
6,000
5,667,894
8,000
13,876,800
8,117
15,930,000
8,523
23,381,531
10,032
2009
148,345,020
-7.64%
23.41%
485,306,658
-6.81%
2010
143,211,234
-3.46%
27.64%
374,936,648
-22.74%
2011
163,214,504
13.97%
31.23%
359,328,636
-4.16%
IT Growth (2000 – 2011) Summary 2006 – 20116
IT Export Revenue (JD)
Growth %
% of Total Revenues
IT Domestic Revenue (JD)
Growth %
2006
135,596,428
17.80%
25.00%
409,616,382
38.33%
2007
139,410,645
2.81%
22.30%
485,732,649
18.58%
2008
160,619,200
15.21%
23.57%
520,784,846
7.22%
3
ICT & ITES Industry Statistics & Yearbook 2011 (INT@J, Ministry of ICT), page 13, 14.
Ibid
5
Ibid
6
Ibid
4
9
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