Tips to help keep your child safe online
It is virtually impossible to stay on top of every new
app and emerging issue, or to monitor your child
24/7. Safeguards like parental controls,
filters and safe searches can help to screen
content and set time limits.
However, the best way to positively influence your
child’s online wellbeing is by actively helping them
to make sound decisions and manage online risks
as they arise.
eSafety Parents encourages you to take proactive
steps, such as to:
● Communicate openly — talk openly and
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child to actively think of ideas on how they can
keep safe online and how to avoid content that
could be harmful to them.
your child to think carefully before they
is a real person at the other end.
Develop a safety plan in case things go wrong —
encourage your child to speak to you or another
distressed. Be aware of what you and your child
can do in cases of cyberbullying through blocking
and reporting. Parents can report serious
content together. Research or set up your own
Explore safety strategies together — get your
Encourage respectful behaviour — encourage
trusted adult if they encounter something
online that makes them feel uncomfortable or
Get involved — explore and experience online
along in online gaming.
and the type of content you share.
post, text or share and avoid posting things
that may upset others. Remind them there
they talk with and the type of sites they visit.
social media accounts and apps to get a better
feel for any online risks and age ratings. Play
time and stick to the rules that apply to the
family. Show that you care about your own
personal information through privacy settings
regularly with your child about their online
activities, how they connect with friends, who
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Lead by example — reduce your own screen
cyberbullying to the eSafety Commissioner using
our cyberbullying complaints form.
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esafety.gov.au/reportcyberbullying
Get professional support — if your child is
distressed and needs further help as a result of
a negative online experience, seek professional
help and support.
Agree on ground rules in advance — set daily
limits for screen time and device free rooms
at home. Be clear about the types of sites or
apps your child should not visit and personal
information they should not share.
Where to go for help?
Kids Helpline
Provides free, 24/7 confidential online and
phone counselling for children and young
people aged 5 to 25 years. Phone 1800 55
1800 or visit Kidshelpline.com.au
eheadspace
Offers confidential, free and secure space where
young people aged 12 to 25 or their family can
chat, email or speak on the phone with a
qualified youth mental health professional.
Phone 1800 650 890 or visit eheadspace.org.au
Parentline
Each state or territory has a dedicated
Parentline
that
offers
counselling,
information and a referral service. Opening
hours vary by state.
Parentline (ACT) — 02 6287 3833
Parentline (NSW) — 1300 1300 52
Parentline (QLD and NT) — 1300 30 1300
Parent Helpline (SA) — 1300 364 100
Parent Line (TAS) — 1300 808 178
Parentline (VIC) — 13 22 89
Parenting WA Line (WA) — 1800 654 432
esafety.gov.au/parents
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