23 Institutional Arrangements 23.1 SEPs Transformation The ICT SEPs require transformation to increase growth, profitability and to pay dividends to the shareholder. Currently the SEPs are getting less than 30% of the total revenue in the market and are performing at levels substantially below the privately owned competitors. The SEPs are a critical success factor in policy implementation. Scope of Works The following guidelines will be used in developing the scope of work: a) Explore and execute opportunities to optimise the operating models to increase and create market critical mass and economies of scale; b) Explore capital expenditure optimisation and infrastructure sharing opportunities; c) Implement transformation projects to create performance driven culture, accountability for results, business efficiencies; and d) Facilitate exemptions from specific public sector policies to enable SEPs to compete with private sector. 23.2 e-Government Rollout for Health, Education, Home Affairs and PFMS The overall objective is to prepare a strategy, and to coordinate all projects managed by the different entities involved in the overall national e-governance programme. Scope of Works a) Preparation and sign-off of the national strategy and implementation Blueprint; and b) Implementation of e-Government in selected sectors or departments. The Health, Home Affairs, Education and PFMS are the most feasible to start with. 23.3 The National Backbone Company Currently there are several ICT SEPs providing Internet backbone services which leads to duplication of investment, sub-optimal coordination and ultimately higher prices to end users. The Ministry of ICTPCS will seek to consolidate all Internet backbone assets in a single company. The starting point will be to transfer all relevant existing assets into a single company with a shareholding proportional to the assets contribution by the entities involved. The Government has long stated its policy for a single gateway operator. In order to coordinate the proliferation of international gateways and stem revenue losses, there shall be one Super Gateway which shall be the entry and exit point for all international traffic. 36