• Determining requisite ICT support services to public and private sectors; • Monitoring the implementation of policy plans and evaluating the results; • Convergence of technologies. This Council shall be a consultative body with membership comprising representatives of all key stakeholders of the ICT sector such as policymakers, regulator, network operators, service providers, universities, civil society, associations of consumers, private companies and the Chamber of Commerce etc. Below is a diagram showing the position of the National ICT Advisory Council in relation to some sector stakeholders. THE NATIONAL ICT ADVISORY COUNCIL AND SECTOR STAKEHOLDERS 6-6 Improving the performances of Service Providers The Government recognises the importance of service providers in the growth of the sector. NATCOM shall therefore establish clearly defined operational standards including the service level delivery to be met by all service providers and appropriate dispute resolution mechanisms. The Government shall foster an environment that promotes the full spectrum of financing options for ICT development (e.g. angel investors, incubator funds, venture capital and private equity investments) and promote the establishment of a technology incubator to foster local innovation/development while encouraging the use of open source applications. The Government shall also promote the use of locally developed applications by implementing a “Computerize Sierra Leone Initiative” that provides incentives for the provision of locally developed applications/solutions. ICT Policy of Sierra Leone Page 37 / 63

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