standard terms and conditions established by it for the provision of communications services. The specified information is made available in a clear and understandable document and in a machine-readable manner. (3) The information specified in subsection 2 of this section is submitted, upon request, in a format suitable for people with special needs. (4) A provider of number-independent interpersonal communications services must publish on its website information about enabling access to emergency connection. (5) Upon entering into a communications services contract, communications undertakings other than providers of number-independent interpersonal communications services or machine-to-machine services are required to inform the consumer of an opportunity to enter into a communications services contract for a maximum term of one year. (6) A fixed-term communications services contract entered into with a consumer other than a contract for number-independent interpersonal communications services or machine-to-machine communications services may not have a term of more than two years. (7) Subsections 5 and 6 of this section do not apply to the duration of an instalment contract where the consumer has agreed in a separate contract to instalment payments exclusively for deployment of a physical connection. The instalment contract for deployment of a physical connection does not include terminal equipment. (8) Subsections 5–7 of this section also apply to end-users who are micro or small undertakings and to nonprofit associations unless they have waived it. [RT I, 15.12.2021, 1 – entry into force 01.02.2022, subsection 3 is applied as of 28 June 2025] § 961. Bundles (1) Where a bundle of services or a bundle of communications services and terminal equipment include internet access services or number-based interpersonal communications services, the provisions of § 89, subsection 7 of § 951and §§ 96, 99 and 100 of this Act apply to the whole bundle of services or the bundle of communications services and terminal equipment. (2) A bundle of services means the provision of at least two or more communications services by a communications undertaking to a consumer on the basis of the same communications services contract. (3) If a consumer orders an additional service or terminal equipment from a provider of internet access services or number-based interpersonal communications services, the duration of the consumer's communications services contract is not extended unless the consumer has consented thereto upon ordering the additional service or terminal equipment. (4) Subsections 1–3 of this section also apply to end-users who are micro or small undertakings and to nonprofit associations unless they have waived it. [RT I, 15.12.2021, 1 – entry into force 01.02.2022] § 97. Elimination of communications network faults (1) An end-user of communications services must inform the repair service of the communications undertaking of any fault in the communications network. A communications undertaking must organise the receipt from end-users of communications services and recording of information concerning faults, inform the end-users of communications services of the procedure and times for the receipt of such information and, after receiving information on a fault, provide information about the time period needed for elimination of the fault. (2) A communications undertaking shall eliminate a fault in the communications network or a line of an enduser within a reasonable period of time after becoming aware of the fault. (3) In the case of a fault in the communications network, an end-user of communications services must provide access for the representative of the communications undertaking to the equipment which forms part of the network, to the terminal equipment and to other terminal equipment connected to the communications network through such terminal equipment for inspecting the equipment and for determining the location of the fault. (4) The costs of elimination of faults in the line, terminal equipment or other terminal equipment connected to the communications network through such terminal equipment, if belonging to an end-user of communications services, shall be covered by the end-user of communications services, except in the cases where the communications undertaking is responsible for causing the fault. Electronic Communications Act Page 57 / 89