(11) A holder of a numbering authorisation must secure the dialling of calls from the numbers described in the Estonian numbering plan or access to the number reserved under § 38 of this Act and taken into use and to the provided communications service or other services provided through it. [RT I, 23.12.2015, 1 – entry into force 24.12.2015] (12) The holder of a numbering authorisation must ensure the establishment of a free connection to the number 116000. [RT I, 15.12.2021, 1 – entry into force 01.02.2022] (13) The holder of a numbering authorisation must provide people with special needs with connection to the number 116000 by means of a special number-based interpersonal communications service. [RT I, 15.12.2021, 1 – entry into force 01.02.2022, subsection 1³ is applied as of 28 June 2025] (2) A communications undertaking must ensure access to numbers issued in other Member States of the European Union, including the European Telephony Numbering Space (ETNS) numbers and Universal International Freephone Numbers (UIFN) and access to services provided in the Member States of the European Union, unless: 1) the service provider has, for commercial reasons, decided to restrict the access of callers located in a specific geographical area; 2) the communications undertaking has applied restrictions thereto pursuant to § 98 of this Act; 3) access to the service or access to a number specified in this subsection is technically unfeasible or economically unjustified. (3) A communications undertaking is required to transmit all calls to the European Telephony Numbering Space and from the European Telephony Numbering Space for a similar charge which it applies to calls made to other Member States and from other Member States. (4) A communications undertaking must ensure the possibility of dialling international calls at least by dialling the international access code 00. (5) A communications undertaking must ensure the transmission of a connection originated by a subscriber to the pan-European harmonised short number beginning with 116. [RT I, 15.12.2021, 1 – entry into force 01.02.2022] (6) The Consumer Protection and Technical Regulatory Authority is required to publish information concerning the adoption of a pan-European harmonised short number beginning with 116 on its website. [RT I, 23.03.2011, 1 – entry into force 25.05.2011] § 33. Numbering authorisation (1) A numbering authorisation is a permit for the use of numbering which grants the user of the numbering the right, for the provision of services, to use: 1) the quantity of numbers indicated in the numbering authorisation, reserve single numbers and organise the use thereof; 2) the short number or identification code indicated in the numbering authorisation and organise the use thereof. (2) In respect of numbers, a numbering authorisation is based on the quantity of numbers and, in respect of identification codes and short numbers, it is based on single numbers. (3) A numbering authorisation shall set out at least the following: 1) in the case of an identification code or a short number, the short number or identification code allocated and, in the case of a number, the quantity and type of numbers permitted to be used pursuant to the Estonian numbering plan; 2) the date of issue and the date of expiry of the authorisation; 3) the name, date of birth or registry code or personal identification code of the user of the numbering; 4) the conditions for use of the numbering. [RT I, 23.12.2015, 1 – entry into force 24.12.2015] (4) A numbering authorisation shall be issued for one year. § 34. Application for and processing of numbering authorisation (1) In order to receive a numbering authorisation, a person submits a standard format application to the Consumer Protection and Technical Regulatory Authority through the Consumer Protection and Technical Regulatory Information System. Where an application cannot be submitted in this manner, the application is Electronic Communications Act Page 21 / 89