Subscription 45 (5/2001) 2. 31 October 2001 An internet agent shall be responsible for: (a) Providing services to service users on the terms relating to the form, quality and price or tariff of services agreed in the signed agency contract with the enterprise providing internet services. (b) Implementing the regulations relating to management of internet services issued by State administrative bodies. Article 21 1. Internet service users are organizations and individuals in Vietnam using internet services on the basis of a signed contract with an entity or enterprise providing internet services. 2. The contract may be made in writing, verbally or in the form of a specific act in accordance with the provisions of the law. In the case of contracts for provision and use of internet services which must be made in writing as stipulated by regulations, the contract must comply with such regulations. Contents of the contract must conform with the laws relating to contracts. Article 22 An user using internet services shall be: 1. Entitled to use moveable equipment to access the internet or install a system of equipment at the site which he or she has the exclusive right to use in accordance with the provisions of the law in order to access a domestic entity or enterprise providing internet access services by way of direct connection through a transmission channel or dial through a telecommunications network, but may not access to entities or enterprises providing internet services overseas by way of direct international telephone call. 2. Entitled to use all internet application services provided by entities and enterprises providing internet application services in and outside Vietnam, except for services which are prohibited or are not permitted to be used. 3. Entitled to establish all forms of electronic news installed at his or her system of equipment or of entities and enterprises providing internet application services in and outside Vietnam in order to introduce or advertise a body, organization or individual and his or her products or services in accordance with the regulations relating to management of forms of electronic news on the internet and shall be responsible for such information before the law. © Ministry of Planning and Investment and Phillips Fox IX-1111