2005, No.20
Telecommunications Act 2005
129
(b) setting out directions for the further development of
a proposal that has been filed with the Regulator.
(4) The Regulator shall consult with the service provider
the Regulator proposes to be required to propose a method of
price cap regulation before the Regulator makes an order under
subsection (1).
PART IX
RELATIONS BETWEEN SERVICE PROVIDERS
AND CUSTOMERS
46. Application-(1) Subject subsection (2), the provisions
of the following sections of this Part shall apply only to
SamoaTel and its successor entities and to any other licensee of
fixed public voice telephone services.
(a) Section 52 - Customer Complaints;
(b) Section 54 - Terms of Service;
(c) Section 55 - Information on Terms of Services;
(d) Section 56 – Telephone Directories;
(e) Section 57 – Quality of Service; and
(f) Section 58 – Access to Customer Premises.
(2) Where the Regulator considers that an amendment or
requirement is consistent with the provisions of this Act, the
Regulator may, by order:
(a) amend the provisions of this Part which apply to
SamoaTel and its successor entities and any
other licensee of fixed public voice telephone
services; and/or
(b) require any service provider to comply with
nominated provisions of this Part and, in such an
order, may determine the types of services to
which such nominated provisions shall apply.
47. Fair Dealing Practices-(1) A service provider shall
only charge a customer for the specific telecommunications
service or equipment that the customer has ordered. The
customer shall have no liability to pay for any
telecommunications service or equipment that the customer has
not ordered.