Strategic
Priorities
SME’s Productivity
Context
SME investment in IT is hindered by lack of awareness as to its profitability, and by resistance to change
“
The low use of IT in the SME is mainly due to the fact that
managers do not believe that investing in IT is very profitable. The
SME manager…, does not know which application suits
their needs and fails to see the relation between the benefits
that such investment generates to the business, and its
long term benefits with the corresponding costs.
”
“
To make the best of IT investment, enterprises should first reach
a certain maturity and have an optimised production
tool and well established processes. The majority of
Moroccan SMEs, especially, small ones, are far from this level of
perception.
”
Designer of a Moroccan software
General Manager of a Computer Service Company
“
Many SMEs in Morocco have not been able to adapt to
the new changes. A good number of Moroccan enterprises still
use pen and paper, and never consider acquiring a computer.
”
Manager of a well-known Moroccan software design company
“
Many small enterprises are used to have liberties with tax
regulations. Computerisation, especially that of their taxation, would
oblige them to be more transparent, and that could be another
reason for their reticence.
”
Manager of a well-known Moroccan software design company
D i g i t a l M o r o c c o 47
The National Strategy for Information
Society and Digital Economy - 2009-2013