-9- given number of documents (identity acts, certificates, etc.) – each time when requests services or concludes various acts, even if it is addressed repeatedly to the same public institution. This drives to time mismanagement, waste of paper and other materials and therefore unnecessary costs, negative environmental impact and inefficiency of the institutions’ activity. 25. There is no digital content management framework during its life cycle that would ensure that the national historic content and the newly created one to be available, accessible, distributed, understandable, used and improved. Providing simple access to this content requires a comprehensive framework that shall cover all management and decision aspects throughout the digital lifecycle. Enriching the content increases the number and quality of services meant for citizens. 26. The Republic of Moldova public institutions data are stored/handled in about 150 data centers, most of which do not correspond to the security conditions, durability and reliability and do not have enough qualified staff to keep them in good conditions. Besides the risks of losing information from these centers, the annual cost of their maintenance is about 150 million lei18, which indicates an inefficient expenditure of public money. 27. Access to content and services through the electronic signature. Although the Law on electronic document and digital signature is into force since 2004, the digital signature is rarely used. Nevertheless, the process of issuing public key certificates issued by the SE. “Center of Special Telecommunications” over the last period increases, these may be used in all existing electronic systems. . f a ] t 28. The Mobile Electronic Signature launched in September 2012 places Moldova among the top seven countries in the world that also implements such innovative technology and the use of this tool shall safely boost access to the available electronic services. The Electronic Identity Cards, which shall be implemented, shall facilitate the access to electronic services. If there are more digital identity owners, the digital identity management becomes an important factor for the functionality of infrastructure and access to digital content/services. [ r D 29. Although 37,7% of the country's Internet user’s make on-line purchases19, these procurements are mainly from abroad, even with the existing technological infrastructure, ecommerce in the Republic of Moldova is still undeveloped because of the low number of services that accept online payments. However, some abroad, popular e-commerce portals do not support Moldova's inclusion in the list of countries from which they accept Internet payments and send goods and online software20. Republic of Moldova remains a cash-based economy (cards issued by the banks of the Republic of Moldova are mostly used for cash withdrawals – 87 percent of card holders’ cash and 97,7 percent out of the total value of operations realized in the Republic of Moldova)21. As rated by the World Bank, the biggest drawback of electronic payments is the lack of trust and comprehension shown by the society22. However, there is an increasing trend concerning the number of electronic shops, and online electronic payment instruments are deployed, Law no.114 from 18.05.2012 on payment services and electronic money was adopted23. A number of banks have established Internet payment mechanisms for services, airline tickets commerce, discount cards, books, etc.24 The official inclusion of the Republic of Moldova in the group Europe II was officially declared in august 2012, which abolished the previously existing restrictions and allowed not only sending but also receiving payments, thus, the citizens of the Republic of Moldova may buy products from online stores25. 30. Measuring the volume of digital content is troublesome because of the lack of direct indicators. The empirical research of the Organization for Economic Cooperation and Development (OECD)26 shows that there is a strong correlation between the network infrastructure development and the growth of the local content volume. The significant statistical correlation is evident by using different indirect measurements of local content, such as: number