improve the convergence between Swiss foreign
and domestic policy. Clear goals and measures are
required.
3.2.4. Communication is
integral to foreign policy
Communication is essential in linking foreign and
domestic policy more closely. It not only constitutes a form of management support, but can
also serve as a strategic foreign policy instrument.
On the one hand, the task is to create a broader
domestic support base for foreign policy by communicating and explaining it in an easy-to-understand manner.
On the other, communication is growing in importance as a means of safeguarding foreign policy
interests. How Switzerland is seen by the rest
of the world has an impact on its opportunities
for action and its attractiveness as a place to live
and do business. Given the global competition
between states, Switzerland must actively shape
the way in which it is perceived abroad. It must not
allow its image to be determined by actors seeking to create advantages for themselves according
to their own interests and agenda.
Consequently, communication must be more
closely linked to content. Switzerland must
develop key messages and strategic narratives
for the relevant dossiers and communicate them
whenever it has the opportunity. Targeted marketing is one way of supporting foreign policy by
influencing how Switzerland is seen abroad.
The majority of new communication instruments
and arenas are digital. They should be used systematically as an effective means of conveying the
key messages of foreign and domestic policy to
the relevant target groups. This is an area in which
government politics lags behind. Non-state actors
use digital communication to increase their power
to define topics and thus boost their political influence. Completely new political marketing instruments have emerged in the digital sphere, such as
collecting signatures over the internet or crowdsourced lobbying. This refers to the sending of a
vast number of emails from members of the public
to members of Parliament, for instance, and marks
the beginning of a new political trend.
23
2028 Foreign Policy Vision
Social media open up opportunities for foreign
policy. But they also decentralise communication,
which can be challenging for an organisation like
the FDFA. A clear definition of responsibilities and
powers is required, and employees must be given
more training.
Lastly, communication plays a key role in protecting against disinformation. Although Switzerland clearly does not require a Ministry of Truth, it
should nevertheless counter fake news with effective, fact-based information. At the same time,
the education of tomorrow will also mean helping
citizens to exercise and preserve their digital sovereignty.
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