NATIONAL CYBER SECURITY STRATEGY GREEN PAPER – SUPPORTING DOCUMENT 12 Article 2.3 Protection of critical infrastructure-European Energy Security Strategy, European Commission COM(2014) 330 final, http://eur-lex.europa.eu/legalcontent/EN/TXT/PDF/?uri=CELEX:52014DC0330&from=EN 13 PwC (2015), op.cit. 14 For example: identity theft; hacking of email/social media account; being a victim of bank card or online banking fraud, misuse of personal data 15Eurobarometer survey: EU citizens very concerned about cybercrime http://europa.eu/rapid/press-release_MEX-15-4322_en.htm 16 http://www.europeaninstitute.org/index.php/136-european-affairs/ea-november-2011/1464-maincyber-threats-now-coming-from-governments-as-state-actors 17 https://www.enisa.europa.eu/activities/Resilience-and-CIIP/cyber-crisiscooperation/cce/cyber-europe/ce2014/cyber-europe-2014-information/briefing-pack/ce2014background-information Also refer to https://www.enisa.europa.eu/media/pressreleases/biggest-ever-cyber-security-exercise-in-europe-today 18 http://ec.europa.eu/public_opinion/archives/ebs/ebs_390_en.pdf 19 http://ec.europa.eu/public_opinion/archives/ebs/ebs_404_en.pdf 20 http://ec.europa.eu/public_opinion/archives/ebs/ebs_423_en.pdf 21 Following a previous sharp increase of 6% during 2012-2013 22 http://maltacip.gov.mt/legislation?l=1 23 Any service normally provided for renumeration, at a distance, by electronic means and at the individual request of a recipient of services (Source: Directive 98/48/EC of the European Parliament and of the Council of 20 July 1998 amending Directive 98/34/EC laying down a procedure for the provision of information in the field of technical standards and regulations - http://eurlex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:1998:217:0018:0026:en:PDF). 24 Not falling within the scope of the key market operators 44 Malta | National Cyber Security Strategy Green Paper – Supporting Document