information. (5) The Agency may issue a recommendation on the method of setting the compensation to be reimbursed to its end-users in the event of non-operation or poor quality of operation of public communications services. Article 134 (emergency call numbers) (1) An operator must ensure that all users of electronic communications services that enable the making of internal calls to a number or numbers from the numbering plan referred to in Article 63 of this Act, including users of public pay telephones, are able to call the emergency services free of charge and without having to use any means of payment. (2) An operator must enable disabled users to make emergency calls using spoken and sign languages and other forms of non-verbal language. An operator or provider must provide such emergency calls in the method and to the extent allowed by the technology. Should an operator or provider claim that it is unable to meet the obligations referred to in the previous two sentences, the burden of proving the technical incapacity to provide such emergency calls shall rest with that operator or provider. (3) Operators of public communications networks and providers of publicly available telephone services must ensure that the transfer of a call to the emergency service dealing with the call is free of charge. (4) Operators of public communications networks must, for every call to the single European emergency call number ‘112’ and police number ‘113’ send number and caller location data free of charge to the emergency service handling the call as soon as the call reaches that service. Operators shall send all information to the extent allowed by the technology. Operators shall bear the burden of proving the extent of any technical incapacity. (5) An operator must inform its users of the existence and importance of the single European emergency call number ‘112’ and the single European missing children hotline number ‘116000’ in a visible place on its website and in the directory. It must inform its users of the existence and importance of the emergency call number ‘112’ by SMS upon their entry into the network of another Member State. With the prior agreement of the roaming user’s operator, a roaming user may upon, entry into its network, be informed of the existence and importance of the emergency call number ‘112’ by SMS, if this is technically possible. The content of the notification shall be determined by the body responsible for handling emergency calls to the single European emergency call number ‘112’. (6) In agreement with the minister responsible for protection and rescue, the minister shall prescribe the service quality for the single European emergency call number ‘112’, determining, in particular, the quality parameters, their limit values and the method of measuring these parameters, and the criteria for ensuring accurate and reliable caller location identification. (7) Abuse of an emergency call shall be prohibited. Any person who calls an emergency call number at least three times a day for the same purpose despite being warned on each occasion by a body that receives emergency calls that the content of the call is not of the type handled by any body charged with receiving emergency calls in the Republic of Slovenia shall be deemed to be abusing an emergency call. Article 135 (measures for disabled users) (1) The Government may, at the coordinated proposal of the minister and the minister