standardization Current Status:  Lack/ absence standards  Current standards do not reflect current market of common All public bodies will adhere to this Line Action e-Identity (Enabler) Electronic Identity Management is a complex technological and social innovation. The switch to electronic communication between public institutions and citizens or businesses requires new forms of identification and authentication using a personal signature. In order to simplify the access to eGovernment services it is necessary either a single sign on mechanism allowing the users, once authenticated, to use the services to which they are entitled or a unique element of identification, known by all suppliers of eGovernment services. This identification element may consist in an electronic identity stored on the electronic identity card as in the case of other states, members of European Union. In order to achieve this, it is necessary a coordinated involvement of several institutions, including the institutions directly involved in issues related to data security. All public bodies will adhere to this Line Action Portal (Operational) Implementation of the web portals goes through stages; starting from an interface to citizens and SMEs containing a catalogue of information and then providing access to the most important and interactive eGovernment services and then providing single access point to all services Services for citizens, businesses, public officials and visitors of the portal can be organized and follow a series of "life events". Design and implement customer-centric portals instead of service provider-centric Page 42 of 172