2.1.3 National context In 2013, according to the European Commission Digital Agenda Scoreboard 2014, Romania has scored only 5% regarding the use of eGovernment services by the citizens. The target that Romania has assumed to reach is 35% until the end of 2020. Romanian indicators pertaining to eGovernment Currently, the EGDI index (eGovernment Development Index) granted to Romania by the United Nations, during the latest study on eGovernment (0. 5632) is under the average value granted in Eastern Europe (0.6333). This index is calculated as an accumulation of three factors:    online services (estimated in terms of the % of use of online services depending on the 4 degrees of sophistication), telecom infrastructure (calculated depending on % of internet users, % of subscribers of fixed telephony, % subscribers of mobile telephony, % internet subscribers in fixed line and % broadband subscribers) the index of human capital (generated depending on the education level noticed on adults and % of school enrolments). Sursa: EGovernment Survey 2014, United Nations Page 36 of 172