Source: EGovernment Development Survey 2012, conducted by United Nations
The general development of economic, social and cultural life in European countries, combined with the
new requirements from the European Union and the new technologies from ICT will allow the countries to
experiment similar moves towards eGovernment and identify the challenges on how to adapt the policy in
order to achieve the goals.
The governments of developed countries in the world decided to adopt the paradigm of eGovernment
services focused on the need of citizens.
Good practices in the field have proved in time that a solid implementation of eGovernment must be
regarded completely from the following perspectives:
1. Public services and connection between them
2. eGovernment platforms and interfaces
3. Local and central, public and private structures involved in such process and in the collaboration
between them
4. Work procedures for the development of eGovernment solutions and for the management of
subsequent eGovernment activity
5. Electronic centralized system of authentication of users and unique identification of the users
prepared so as to incorporate all needs of electronic identification resulted from the
implementation of online public services
Increasing the efficiency and transparency of the public administration and improving the business
environment represents short term strategic priorities aimed at contributing to the effective approach of
the major obstacles regarding the economic growth and employment.
eGovernment Approach in Romania
Public services and their efficiency are considered to have a significant impact on the economic and social
condition across the country. The main direction is to use eGovernment projects to modernize
Government Agencies and Local Governments offering services for citizens and businesses, in an
integrated, transparent and secure manner. The current Programme for Government is the expression of
an outlook on Romania’s future and will be in alignment with the long term development strategy.
The intention is to create a modern public administration, become more proactive, increase internal
efficiency, achieve a greater transparency, reduce the operational expenses, interact with citizens and
develop new sources of growth.
The Strategy for eGovernment in Romania as outlined in this document is to focus on the services that
provide elements to Life Events and bring them on the 4th level of sophistication. Prioritizing the
government services pertaining to the Life Events will bring a significant improvement in the way the
citizens and business perceive the Government, as refining those services will alleviate much of the
burden from the way in which they interact with public bodies. Also, we consider that this approach can
have synergize with other eGovernment strategies in Romania.
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