Petroleum industries Laws and guidelines pertaining to CISs outages reports (Service maintenance levels(Note 2)) - Safety Guideline for Ensuring Information Security for the Petroleum Sector Note 1: Excluding services wherein IT is not at all utilized Note 2: For sectors without any specific standards concerning CISs outages, the service maintenance level is to ensure no CISs outages caused by system failures. Note 3: The contents provided in Annex 2 are current as of December 2019. Where necessary, verify the latest updates on laws and regulations with the responsible ministries. 60 ANNEX 2. EXPLANATION OF CI SERVICES AND CI SERVICE OUTAGE EXAMPLES CI sectors CI services (including procedures)(Note 1) Examples of CISs outages caused by system Explanation of services (including services) failures name (Relevant laws) - Petroleum products - Import, refining, distribution and sale of - Oil supply outages supply services petroleum - Hindrance to safe operation of refineries

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