National ICT Action Master Plan Pillar 4: Expected Outcomes The expected outcomes for implementing programme initiatives under the strategic pillar, E-Government are depicted in diagram below: People Centric Development, poverty reduction and social justice Allow for more citizen participation by creating a virtual space for concerns and ideas on government; E-service delivery to all citizens. Ensure citizen protection of data, information etc. Modern competitive economy Modern effective efficient government Improved government efficiencies and potential for PublicPrivate Partnerships. Support multi-channel service delivery to improve efficiency and access to information. Technical development of high speed connectivity, establishment of service delivery standards and content relevance and usage. 4.6 Supporting Mechanisms for the Strategic Pillars 4.6.1 Creating Redundancy Route for Connectivity ICT-based development and service delivery are predicated upon the availability of a robust, reliable, pervasive technology infrastructure that provides appropriate access in an economically viable manner for both the implementer and the consumer. ICT service delivery demands that high priority and significant investment emphasis be placed on strengthening and expanding the country's technology infrastructure. Connectivity is not only a technology hardware issue, it is a social issue as well. Consideration will be given to how people, communities and institutions are connected, what they are connected to do, what content they connect to share and what specific benefits the connectivity ought 65