1. INTRODUCTION The Malawi Government cognisant of the great potential of knowledge based economy as an engine of growth for the country’s socio-economic development has placed ICT as a priority sector both in the short to medium term Economic Recovery Plan (ERP) and Malawi Growth and Development Strategy (MGDS) II and the long-term Malawi Vision 2020. In order to provide national guidance in the development and use of ICT, government has developed a National ICT Policy. The 2013 approved National ICT Policy provides “a framework for deployment, exploitation and development of ICT to support the process of accelerated socio-economic development in Malawi.” Further, the policy aims to unravel strategic leadership to “provide direction for systematic ICT program development, implementation, monitoring and review through a consolidated ICT approach for the mobilization, allocation and utilization of resources that will realize institutional, community, sector and national development policies and strategies.” In its implementation strategy, the policy provides for a restructured quasi-state institution called Malawi Information Technology Agency (MITA) to effect the realization of knowledge based economy through the implementation of the National ICT Master Plan. 1.1 The National ICT Policy The National ICT Policy provides for ten (10) priority areas. These are clustered in only four main Strategic Pillars: 1) Innovation and Human Capital Development 2) ICT Industry Development and E-Business 3) ICT Infrastructure Development 4) E-Government Services and Growth Sectors Development 14