NATIONAL STRATEGY FOR INFORMATION SOCIETY DEVELOPMENT AND ACTION PLAN 32 • Electronic signature implementation in the process of inter-institutional communication, through provision of certificate issuing authorities; • Electronic online data delivery to the State Statistical Office (e-statistics), as well as online data dissemination from the State Statistical Office; • Establishing a unique access to the central registry of all data bases (registries) in the state institutions; • Introduction of ID Card as Smart Card for the citizens; • Provision of services by the authorised institutions, by using an ID Card; • Providing each citizen of the Republic of Macedonia with an official e-address name.surname_xxx@ org.gov.mk (CRC - Central Registry of Citizens). 6. Increased number of ICT-experts and increased level of ICT-literacy in the public administration The Government shall organise the following activities: • Employing ICT-staff with University level education; • Providing conditions for ICT-staff training for the latest ICT-technologies and operational management techniques; • Providing conditions for ICT-training of the administration employees; • Planning investments for training the public administration employees through the Civil Servants Agency; • Providing parameters for measuring the quality of ICT-literacy of the Government officials through acceptance of world recognized standards for ICT-literacy (such as: ECDL European Computer Driving Licence; Xpert and other). Furthermore, the current challenge is the knowledge based economy, and the Government, as the leading force, must modernised in order to meet the new challenges. There are examples of different roads towards e-Government modernisation and implementation, however, the successful examples share certain common factors, such as: determination of the Government leaders to create capable administration, team work, openness and communicability with continuous connection and usage of the information sources by applying the ICT. e-Government responsible authorities • Government of the Republic of Macedonia; • ministries; • Assembly of the Republic of Macedonia; • universities, technological and innovation centres; • Information Society Agency; • Civil Servants Agency; • municipalities and the City of Skopje; • State Statistical Office; • Public Revenue Office; • Central Registry; • KIBS; • NBRM; • banks; • Chamber of Commerce of Macedonia; NATIONAL STRATEGY FOR INFORMATION SOCIETY DEVELOPMENT AND ACTION PLAN